ATM / Debit Card FAQs

What are the cash withdrawal limits at an ATM?

ATM cash withdrawal limits for a Salem Five Debit Card is $505 and the cash withdrawal limit for a Salem Five ATM Card is $505.

Where can I find free ATMs in my area?

Beyond our Salem Five ATM locations, we are switching our current surcharge-free ATM network to a different provider. Beginning October 4th, 2017,  you will be able to use your Salem Five ATM and Debit VISA card for fee-free access to more than 55,000 ATMs nationwide using the Allpoint® ATM Network.

Allpoint® provides you with the freedom to get your cash where you want, when you want, wherever you are... without the ATM fees. With over 55,000 ATMs in the Allpoint® Network, your cash is never far away.

Do you reimburse for ATM Surcharge Fees?

Yes.  With Gold Star checking we offer unlimited free ATM usage worldwide and full reimbursement of other bank's surcharge fees and with Star and Smart Student checking we reimburse other bank's fees up to $15 per statement cycle. Click here to locate Allpoint® surcharge fee-free ATMs.

What if I lose my ATM/Debit Card?

In the event that your card is lost or stolen, contact our Customer Support immediately at 800.850.5000, during business hours.

Can I make a purchase through a company in the UK using my Salem Five ATM / Debit Card?

You will need to contact Salem Five at 800.850.5000 whenever you are traveling outside of the country or making a debit card purchase outside of the country.

How do I change my ATM PIN?

Salem Five AccessLine offers a convenient self-service option that will allow you to change your ATM PIN. Simply call 978.745.7787 or 800.255.7787 and follow the recorded instructions.

You may also log into your Salem Five Online Banking account to email us with the PIN you would like to use. If you need additional assistance, contact Customer Service at 800.850.5000 or visit your local branch.